Orders can be canceled if they have not yet been shipped. We ship by 2PM ET, Monday thru Friday. Please email our team with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it hap
You will have the option to cancel your order within your confirmation email. You may also contact our customer service team. Please include your order number and the reason for cancellation in your message. Orders can only be canceled before they ha
We’re sorry your product has been damaged! We’ll do our best to help. Please email our team with an image of your damaged item for further assistance.
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for
At this time, we do not offer trade-in services. However, we understand that upgrading your equipment is important, and we strive to provide alternative options to help you with your purchase. We offer special discount codes that can be applied towar
We work with multiple shipping carriers to ensure your orders are delivered efficiently and securely. The carrier used for your shipment depends on the product type and destination. Our Shipping Partners:. FedEx. USPS. Once your order is shipped, you