Garmin Alpha TT 25 Dog Device CollarUpdated 18 days ago

Table of Contents

Garmin Alpha TT 25 FAQs

Garmin Alpha TT 25 Specs

Garmin Alpha TT 25 Tech Support

Garmin Alpha TT 25 FAQs

How do I charge the Alpha TT 25 collar?

To charge the collar:

• Ensure the charging contacts on the collar are clean and dry.
• Attach the charging clip to the collar.
• Connect the USB cable to the charging clip and plug it into a power source.
• The status LED will display solid red while charging and turn solid green once fully charged.

Note: Charging a fully depleted battery takes approximately five hours. 

 How do I pair the collar with my handheld device?

To pair the Alpha TT 25 collar with a compatible handheld:

• On the collar, press and hold the power button until the device emits two series of beeps (approximately 2 seconds), then release the button. The status LED will flash blue, indicating it's in pairing mode.
• On the handheld device, navigate to the dog list and select "Add Dog."
• Choose "Pair Collar" and follow the on-screen instructions.
• Once paired, you can assign a name and select a beacon color for the collar.

Note: Ensure both devices have acquired satellite signals before pairing.

How should the collar fit my dog?

For effective tracking and training:

• Position the collar with the GPS antenna facing upward and the contact points snug against the dog's neck.
• The collar should be tight enough to stay in place but loose enough to allow comfortable breathing and swallowing.
• Regularly check the fit to prevent skin irritation.

Note: Remove the collar for at least eight hours out of every 24-hour period to prevent irritation.

How can I update the collar's software?

The Alpha TT 25 collar supports automatic software updates:

• Connect the collar to a Wi-Fi network via a compatible handheld device.
• When the collar is charging and within range of the connected Wi-Fi network, it will automatically check for and install available updates.

Note: Ensure the collar remains connected to Wi-Fi during the charging process for updates to complete. 

What do the LED light sequences indicate?

The Alpha TT 25 collar uses LED lights to convey its status:

• Flashing Green: Acquiring satellite signals.
• Solid Green: Satellite signals acquired.
• Flashing Red: Low battery warning.
• Solid Red: Charging.
• Solid Green (while charging): Fully charged.

How do I perform a master reset on the collar?

If the collar is unresponsive:

1. Firmly press the power button four times within four seconds.
2. Wait for the LED to turn solid red and the collar to beep, indicating it has reset.

Note: If unsuccessful, repeat the process, ensuring the button presses are within the specified time frame

Garmin Alpha TT 25 Specs

FEATURES:

• Track your dog up to 9 miles with a compatible handheld (sold separately)
• Optimize your battery life with dynamic tracking
• Collar is universally sized to fit large and small breeds
• Easily change the user-replaceable flex band
• Train with stim, tone, or vibe with a compatible handheld (sold separately)
• Get automatic software updates when charging and connected to your network

Garmin Alpha TT 25 Tech Support

For further technical support, we recommend contacting Garmin's fantastic technical support team—this can be done in two ways:

• via Phone: 1-800-800-1020
• via Garmin Support Center (support.garmin.com)

As an Authorized Garmin dealer, any Garmin Alpha TT 25 Dog Device Collar‎ on TrackBetter.com is completely eligible for Garmin's 1-Year Limited Manufacturer Warranty. So you can be confident you'll be protected from any product defects within 365 of your delivery date!

When you purchase a Garmin Alpha TT 25 Dog Device Collar on TrackBetter.com, you have 60 days to return or exchange it—no questions asked!  

The TrackBetter.com team is here to support you the entire way! So if you're not getting the help you need, please contact us via Help Center (email, chat or phone) and we'll make sure you're taken care of.